At Evolution Software, we are committed to exceeding your expectations. Our expert staff is ready and able to assist you. For information about our support options, or to find out about how we can personalize and tailor our support to meet the individual needs of your environment and organization, email us at

Telephone Support:

You can open a support case 24 hours a day, 7 days a week with our live answering service desk. 
Support Department Hours
Monday – Friday
9:00am – 8:00pm (EST)
United States, Canada & Latin America:
Call Support at (212) 204-0360 - Option 2

Please have the following information ready and available before you call:

  • Current Evolution product you require assistance with.
  • Information about your environment:
    • Operating System
    • Office Suite
    • Document Management System (if applicable)
  • A description of the problem or the exact error message displayed on the screen.

To open a Support Case online, please Click here »